Can't connect bank account

luka_alania
New Community Member

Hi im from georgia(country) and trying to do last step for to set up an account, but im stuck in last step (linking bank account) , my bank only has account number and im writing it correctly(i know because i consulted it with my banks customer service too), but it still tells me that its incorrect information , is there anything i can do?

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PayPal_Bindu
Moderator
Moderator

Hello @luka_alania 

 

Thank you for visiting the PayPal Community Forum!

 

Sorry to learn that you're not able to link your bank account in your PayPal account. To link a bank account the information registered on both PayPal and bank should match. Any small discrepancy in a name, address, or anything else can cause the error.

 

if the information matches, it could be a technical glitch that you're receiving an error message saying incorrect information. Please try to clear cache or cookies from your browser or try using a different browser or device. You can also check the page for the possible reasons of bank decline here : Why can't I link a bank account to my PayPal account? If the issue persists, please reach out to PayPal Help to check this further. 

 

Best wishes,

Bindu

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