Can't Link my Bank Account

sasatravels254
New Community Member

Every time I try to link my Chase account to PayPal the link sends me to the homepage. I've been trying to link this account for weeks but keep being redirected to the homepage. Can anyone tell me what the problem is?

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3 REPLIES 3

yoshi264
Contributor
Contributor

Hi did you fix the problem ?

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PayPal_JonK
Moderator
Moderator

Hello @sasatravels254 and @yoshi264

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues linking your Chase bank to your PayPal account. Have you tried clearing your browser's cache, cookies, and browsing history? If that doesn't do the trick, you may want to reach out to our Customer Support teams to help get that bank linked. 

 

Good luck!

 

 - Jon K


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yoshi264
Contributor
Contributor

Hello 

 

thank you for your reply I tried to clean my browser's cookies and log in with my phone the same problem

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