no record of refund sent to me over 25 days ago.

crustyfisherman
New Community Member

Lowes sent me documentation that a large refund was refunded to me for a returned item over 25 days ago. I was supposedly refunded on 01/10/2023. Paypal has no activity on my account. what now?

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1 REPLY 1

Santosh21
PayPal Employee
PayPal Employee

Hello @crustyfisherman,

Welcome to the Community! I understand your concern regarding the refund. All refunds will be sent back to the payment method of your original payment. Money should be refunded in the currency you originally selected. Please refer to the link for more information to about the refund. 

 

Let us know if you have any other concerns.

Thank you!
Santosh

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