merchant fee charged to me on incoming payment

jordan2318
New Community Member

Hi, i had a payment come to me and ive been charged a fee off the top of it, why would this happen on a personal account?

 

I had another payment sent to me a few days before and no charges applied.

 

why has this payment been different?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@jordan2318 

 

You pay a fee if you are receiving payments for goods or services regardless of account type.

The only time you don't pay a fee is if the payment was sent using the friends/family option and not the goods/services option. 

However you can only use that options for gifts of money from family/friends, if you try to use it for payments for goods or services then you may face an account limitation and it would render your seller protection ineligable. 


Advice is voluntary.
Kudos / Solution appreciated.
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jordan2318
New Community Member

ah ok thanks for the info

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