it forces me to use credit card everywhere

BNNU
Contributor
Contributor

I want to buy something using PayPal but it keeps forcing me to add credit card information, I have enough money on my balance and the account is verified. It does not matter if I buy something normal or a subscription.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@BNNU 

 

Are the funds in your balance cleared and not pending and are they in the correct currency that the person you are sending to accepts?

If yes to both then have you made your balance your preferred funding source?

 

 


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BNNU
Contributor
Contributor

@kernowlass 
Yes to everything 
and I'm not trying to send those money, I'm trying to buy something

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PayPal_JonK
Moderator
Moderator

Thanks @kernowlass for your help on this thread so far. Your guidance is most welcome. 

 

@BNNU, welcome! I'm sorry to hear you've run into some issues making purchases. I understand you have a balance on your PayPal account, but do you have any active financials on your PayPal account as well? Even if you have a balance on your account, it's common for PayPal to request for a credit or debit card be on file as well for security reasons - especially when making purchases for subscriptions or billing agreements. 

 

If you don't have a card on file, I'd recommend adding one. You should still have the ability to choose your PayPal balance during checkout. 

 

Good luck on this and future transactions!

 

 - Jon K


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BNNU
Contributor
Contributor

@PayPal_JonK 
I have no other financials, this was my first try to buy something if that's what you meant.
I can't add a credit card as I don't have one right now, I want to know if there's anything I can do to buy something.
Thanks for the reply tho.

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