Transaction Received yet not the funds

kaantanrisever
New Community Member

Hello, A friend sent me money throughout a paypal transaction. I got the notification and the email saying that I received the funds but when I checked my balance, I had not received the funds. We tested once again by sending 1 euros (again, from him to my account) and I still got the 2 notifications (via mail and notification) and not that 1 euro. Can anyone help me to understand why I didn't receive the funds yet have the transaction in my transactions history (and obviously know that it is not a scam) ?

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34 REPLIES 34

AmyHershey
Member
Member

I have been on hold. I have several payments due to me and two came thru this morning. Shows complete. Paypal working capital took their money and I am without my transactions and no one will answer and can only get AI help and that is a joke.

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Kephinis
Member
Member

Hexter
Contributor
Contributor

Same problem here, my balance is still showing 0 wtf!!!

 

 

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JBryant86
Contributor
Contributor

Same thing happening to me too. Got the e-mail and it shows on the website, yet there's not a dime in my actual balance. The hell is going on?

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happened to me too, been on hold for hours this **bleep** **bleep** company has the resources to fix this and who knows if they ever will ive already submitted a report to the cfpb and i suggest yall do the same
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Hexter
Contributor
Contributor

Can non US based people also complain there?

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maraskin
Contributor
Contributor

also in italy it doesnt work

 

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What’s cfpb
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suzdoyle
Contributor
Contributor
Same here. My refund has disappeared. No customer service is available by phone or messaging service. It’s really weird and I seem to have lost over 500 dollars
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Cloud_Retainer
Contributor
Contributor

Don't worry! It's not lost, it's just a technical issue on their side. Once everything is restored, our balances will be restored as well. We'll just have to be patient and wait! (And hopefully not too long)

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