Transaction Received yet not the funds

kaantanrisever
New Community Member

Hello, A friend sent me money throughout a paypal transaction. I got the notification and the email saying that I received the funds but when I checked my balance, I had not received the funds. We tested once again by sending 1 euros (again, from him to my account) and I still got the 2 notifications (via mail and notification) and not that 1 euro. Can anyone help me to understand why I didn't receive the funds yet have the transaction in my transactions history (and obviously know that it is not a scam) ?

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34 REPLIES 34

anri206
Member
Member

i have the same problem, as the call center answered it is technical issue and must be recovered till 25/10/2024

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Hexter
Contributor
Contributor

So from the reply I received, this is some technical glitch, and they are saying to fix it soon.Screenshot 2024-10-24 at 8.25.12 PM.png

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Thank you!!
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Bryan103024
Member
Member
brother how to email paypal
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J0vial0ne
Member
Member

Same here. Can't even get through to customer service and the AI help bot stopped working. Absolutely livid because these were some important funds needed ASAP. Paypal has become a terrible joke

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noneone97
New Community Member

Jinxs83
Member
Member

I had a transaction posted at 8:30am CST and its now 10am CST and still not in my available balance. This is affecting a business transaction and it is quite frustrating. Anyone have any luck yet?

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JasminiaG
Member
Member

I am having the same issue. Two transactions both in USD. Different senders. States money is received, but the balance has not updated. 

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maraskin
Contributor
Contributor

I also have this problem

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waterpoloisfun
New Community Member

Same for me and when I call iinto Paypal I get a weird google message and it hangs up, no one is answering.  chat.

 

I transferred funds a few hours ago and saw I had another small transaction that's cleared but not showing in my balance.

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