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Allanah
Contributor
Posted on

I'm trying to send money to someone for a commission, and I got a message that says 

Sorry, we weren't able to complete your payment at this time. Please try again later.

 

If you continue to encounter problems, please contact customer service.

Why is this happening? I've used Paypal many times before and I've never had this. I'm only trying to pay $5 and I have $6 in my account. How can I fix this? This person is expecting money from me.

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PayPal_Olivia
Moderator

Hi everyone!

 

I'm sorry to find that the community hasn't yet provided an answer to this thread. I'm happy to assist.

 

Please take a look at this Help Center article with troubleshooting tips for declined payments.

 

Please note that this post is marked as the solution in order to float it to the top for visibility in a long thread with many posts. If your issue is not resolved by the above linked article, please contact customer service for further troubleshooting.

 

To contact customer service, please click Help & Contact at the bottom of any PayPal page for contact options, or reach out by Facebook or Twitter.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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127 REPLIES 127

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JohnS2
New Community Member

Just started getting this error yesterday. So have two other people trying to send money to me.

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Yash11
New Community Member

Fix this me and my 4 friends are facing this now

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kmshaun
Contributor
 I face the problem after Refund

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joe1998
Contributor
same as me brother someone refunded me and after that i tried sending and im still encoutering this problem did u find any solution yet ?

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snxw
New Community Member
this is what’s happening to me too after refund.

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karlenko123
Contributor

This thing is still exist. So annoying

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Rahkouf
New Community Member
I also getting this annoying error , i've no idea would you please help me ? I confirmed my full details of account I confirmed my email I linked my credit card But when my friend try to send me money ( About 20-25 $ ) It shows him this problème he is from USA and i'am from algeria ? Just waiting for a solution thanks in advance !

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riazazmah
Contributor

me to i have the same problem i need a help

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arujk
New Community Member

I have the same problem help

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