Refunds Against Payments On Hold

[jdbell60]

Why is issuing a refund against a paymrnt on hold not taking the money from the on hold balance? Instead it was taken out of my linked bank account?

[Harley125]

Hi @jdbell60

Thanks for joining the Community! 

In this case, please contact us via message or phone to help you further regarding the transaction. For more details please click   

I hope this helps! 

- Harley