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since ‎Apr-07-2021
Harley125

Harley125

PayPal Employee
62
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10
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3
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Latest Contributions by Harley125
  • Topics Harley125 has Participated In
  • Latest Contributions by Harley125
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Re: Sending money

by PayPal Employee Harley125 in Transactions
‎Jan-13-2023 09:21 PM
‎Jan-13-2023 09:21 PM
Hi @akhudaverdiyev    Thanks for joining the Community!  I’m sorry to hear that you are unable to find the amount on your account. In this case, please contact us via message or phone to help you further regarding the transaction. For more details please click    I hope this helps!  - Harley ... View more

Re: Currency conversion during transfer

by PayPal Employee Harley125 in Transactions
‎Jan-13-2023 09:06 PM
‎Jan-13-2023 09:06 PM
Hi @mang0sago  Thanks for joining the Community!  Please be informed that when you withdraw money from your PayPal account, it’s automatically converted to the primary currency of the country which your PayPal account is registered to. You can add a new currency to your account, convert from one currency to another, and choose your primary currency and more on the Wallet page. Here's how to manage multiple currencies: Click Wallet at the top of the page. Locate the available currency and click the menu icon to the right of the currency. The options to "Make Primary", "Convert Currency", and "Close Currency" will generate. I hope this helps!  - Harley ... View more

Re: received from zelle into card

by PayPal Employee Harley125 in Transactions
‎Sep-23-2022 11:29 AM
‎Sep-23-2022 11:29 AM
Hi @rosei    Thanks for joining the Community!  In this case, please contact us via message or phone to help you further regarding the payment. For more details please click    I hope this helps!  - Harley ... View more

Re: MONEY TRANSFER

by PayPal Employee Harley125 in Transactions
‎Sep-23-2022 11:11 AM
‎Sep-23-2022 11:11 AM
Hey @Hafidhaali32  Thanks for joining the Community!  I understand that you are facing an issues in withdrawing money. We would like to inform you that if there is any limitation placed under your account, there might be chances you will face this issue, we suggest you have a check-in your resolution center, and if there is any active limitation, if yes then click here and check how to resolve the account limitation.    If there is no limitation placed, then there might be a technical glitch, In this case, you can clear the caches/cookies and try to make payment after a few hours, so the blockage will get lifted and the payment will go through. I hope this helps.   -Harley ... View more

Re: Pending transaction

by PayPal Employee Harley125 in Transactions
‎Sep-23-2022 11:05 AM
‎Sep-23-2022 11:05 AM
Hi @Elliebean1978  Thanks for joining the Community!  In this case, please contact us via message or phone to help you further regarding the transaction. For more details please click    I hope this helps!  - Harley ... View more

Re: Received an email for receiving money, but I c...

by PayPal Employee Harley125 in Transactions Archives
‎May-13-2022 10:39 PM
‎May-13-2022 10:39 PM
@Tsuku12    Thanks for joining the Community! I understand that you are unable to find the amount on your account. In this case, please contact us via message or phone to help you further regarding your missing payment. I hope this helps! - Harley ... View more

Re: Payment done without logging in, can this be d...

by PayPal Employee Harley125 in Transactions Archives
‎May-13-2022 10:01 PM
‎May-13-2022 10:01 PM
@r0nn    Thanks for joining Community! Please be informed that you would have made the payment as guest checkout without logging to your PayPal account. In this case, you can contact our phone or message support wherein they will help you in reporting an unauthorized transaction. I hope this helps! - Harley If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks! ... View more

Re: How do I make a recurring payment go off my Pa...

by PayPal Employee Harley125 in Transactions Archives
‎May-13-2022 09:55 PM
‎May-13-2022 09:55 PM
@JohnSH69 Thanks for joining the Community! In this case, please change your payment method. Updating your automatic payment method on the PayPal app: 1.Tap Wallet. 2.Scroll to the bottom and tap Automatic payments. 3.​Tap the merchant to view or update. 4.You can update your preferred payment method. I hope this helps! - Harley ... View more

Re: My payment was reversed.

by PayPal Employee Harley125 in Transactions Archives
‎May-08-2022 06:10 PM
‎May-08-2022 06:10 PM
@abdulhadisheikh   Thanks for joining the Community!  In this case, please contact us via message or phone to help you further regarding your transactions. For more details please click.  I hope this helps!  - Harley ... View more

Re: Fiverr payment asking for credit card

by PayPal Employee Harley125 in Transactions Archives
‎May-08-2022 06:04 PM
‎May-08-2022 06:04 PM
@SK918   Thanks for joining the Community! Please be informed that it’s usually for the safety of our customers. I know this can be an upsetting situation so I do apologize. If this is a payment you’d like to make, I’d recommend trying another payment method or working with the other party outside of PayPal. I hope this helps! - Harley ... View more

Re: How do I get rid of Messanger?

by PayPal Employee Harley125 in Managing Account Archives
‎Apr-27-2022 01:59 AM
‎Apr-27-2022 01:59 AM
@Gibber  Thanks for joining the Community! There are two ways that your PayPal account may be linked to Facebook, through a billing agreement, or through receipt notifications. You can unlink your account at any time by cancelling your billing agreement, or turning off your receipt notifications. It's easy to choose whether you want to receive Facebook Messenger notifications when you make a purchase or send money using PayPal. Here's how: Go to your Settings. Click Notifications. Next to Messenger, check or uncheck the box. I hope this helps! - Harley ... View more

Re: Cancel automatic payment for Facebook

by PayPal Employee Harley125 in Transactions Archives
‎Apr-26-2022 02:23 AM
‎Apr-26-2022 02:23 AM
@On3iron   Thanks for joining the Community! I understand that you wish to cancel your billing agreement/ automatic payment. In this case, you can contact the merchant to cancel the billing agreement. Also, you can refer to the link to cancel billing agreement on your PayPal account. I hope this helps! - Harley ... View more

Re: Bank account non-selectable as payment option....

by PayPal Employee Harley125 in Transactions Archives
‎Apr-26-2022 01:50 AM
‎Apr-26-2022 01:50 AM
@Exdamoth    Thanks for joining the Community! Thanks for that information. Our security system might have declined the transaction. Although I don’t have a specific reason, it’s usually for the safety of our customers. I know this can be an upsetting situation so I do apologize. If this is a payment you’d like to make, I’d recommend trying another payment method or working with the other party outside of PayPal. I hope this helps! - Harley ... View more

Re: Gcash cashin

by PayPal Employee Harley125 in Transactions Archives
‎Apr-26-2022 01:26 AM
‎Apr-26-2022 01:26 AM
@Cirebhoy   Thanks for joining the Community!  I understand that you are unable to find the amount on your G Cash account. In this case, please check your PayPal activity page for the payment status. If the payment is completed then you can expect the amount within 24 hours. If you still face the issue, please visit here  I hope this helps!  - Harley ... View more

Re: Cannot repeat payment

by PayPal Employee Harley125 in Transactions Archives
‎Apr-26-2022 12:57 AM
‎Apr-26-2022 12:57 AM
@_MBC_   I understand that you are facing an issue while making the payment with PayPal. We would like to inform you that if there is any limitation placed under your account, there might be chances you will face issues while making the payment, we suggest you have a check-in your resolution center, and if there is any active limitation, if yes then click link  and check how to resolve the account limitation.    If there is no limitation placed, then there might be a technical glitch, In this case, you can clear the caches/cookies and try to make payment after a few hours, so the blockage will get lifted and the payment will go through. I hope this helps.   -Harley ... View more

Re: Can't send money - Sorry, we weren't able to c...

by PayPal Employee Harley125 in Transactions Archives
‎Apr-26-2022 12:53 AM
‎Apr-26-2022 12:53 AM
@alphamarlon    I understand that you are facing an issue while making the payment with PayPal. We would like to inform you that if there is any limitation placed under your account, there might be chances you will face issues while making the payment, we suggest you have a check-in your resolution center, and if there is any active limitation, if yes then click link  and check how to resolve the account limitation.    If there is no limitation placed, then there might be a technical glitch, In this case, you can clear the caches/cookies and try to make payment after a few hours, so the blockage will get lifted and the payment will go through. I hope this helps.   -Harley ... View more

Re: There was a shortage of my refund amount from ...

by PayPal Employee Harley125 in Transactions Archives
‎Mar-25-2022 09:29 AM
‎Mar-25-2022 09:29 AM
@khankluan24,   Thanks for joining the Community! In this case, please contact customer service via message or phone to help you further regarding your transactions. I hope this helps!   - Harley ... View more

Re: Missing money from my bank

by PayPal Employee Harley125 in Security and Fraud Archives
‎Mar-16-2022 05:29 PM
‎Mar-16-2022 05:29 PM
@Sambo2005   Thanks for joining the Community!   May I know if you are able to find the transaction details on your PayPal account? If yes, then you can file a dispute against the transaction. If you are unable to view the transaction details, then please get in touch with your bank for tracking the amount. I hope this helps! - Harley ... View more

Re: How long does it take for PayPal Purchase Prot...

by PayPal Employee Harley125 in Security and Fraud Archives
‎Mar-16-2022 09:35 AM
‎Mar-16-2022 09:35 AM
@himmispiderman   Thanks for joining the Community!  In this case, please contact us via message or phone to help you further regarding your dispute case. For more details please click   I hope this helps!  - Harley ... View more

Re: PayPal to Gcash cash in issue

by PayPal Employee Harley125 in Transactions Archives
‎Mar-10-2022 02:35 PM
‎Mar-10-2022 02:35 PM
@AjC15   In this case, the only option is you will have to get in touch with G cash support to track the payment. Please visit https://help.gcash.com.   -Harley   ... View more

Re: Pending 4 payments

by PayPal Employee Harley125 in Products & Services Archives
‎Mar-10-2022 02:29 PM
‎Mar-10-2022 02:29 PM
@Jzen   When making a purchase with Pay in 4, we will conduct a pre-authorization hold on your specified card or bank account for an amount equal to the initial down payment or one fourth of your total purchase amount. This will show as a pending authorization within your PayPal Account Activity and also at your financial institution. Once you complete your purchase with Pay in 4 and the merchant ships your goods, the pending authorization will be removed and the initial down payment will be withdrawn from your specified debit card, credit card, or bank account. If you do not complete your Pay in 4 transaction, the pending authorization will be automatically voided by PayPal within 72 hours of the pre-authorization hold.   -Harley ... View more

Re: IDEAL. Amount transfert, but not visible on pa...

by PayPal Employee Harley125 in Transactions Archives
‎Mar-09-2022 08:59 AM
‎Mar-09-2022 08:59 AM
@Lebbes   I understand that you are unable to find the transfer money option on your account. We would like to inform you that if there is any limitation placed under your account, there might be chances you will face issues while making the payment, we suggest you have a check-in your resolution center, and if there is any active limitation, if yes then click here  and check how to resolve the account limitation.    If there is no limitation placed, then there might be a technical glitch, In this case, you can clear the caches/cookies and try to make payment after a few hours, so the blockage will get lifted and the payment will go through. I hope this helps.   -Harley ... View more

Re: CASH IN - GCASH ISSUE

by PayPal Employee Harley125 in Transactions Archives
‎Mar-09-2022 08:42 AM
‎Mar-09-2022 08:42 AM
@Aj-12   For assistance, please visit https://help.gcash.com   Regards, Harley125 ... View more

Re: I cannot transfer my money from my PayPal acco...

by PayPal Employee Harley125 in Transactions Archives
‎Feb-16-2022 04:22 PM
‎Feb-16-2022 04:22 PM
@Dora271   Thanks for joining the Community!  I understand that you are facing an issues in withdrawing money. We would like to inform you that if there is any limitation placed under your account, there might be chances you will face this issue, we suggest you have a check-in your resolution center, and if there is any active limitation, if yes then please click  and check how to resolve the account limitation.    If there is no limitation placed, then there might be a technical glitch, In this case, you can clear the caches/cookies and try to make payment after a few hours, so the blockage will get lifted and the payment will go through. I hope this helps.   -Harley ... View more

Re: Claimed money in wrong email but i still haven...

by PayPal Employee Harley125 in Transactions Archives
‎Feb-16-2022 04:18 PM
‎Feb-16-2022 04:18 PM
@bippl   Thanks for joining the Community!  In this case, please contact us via message or phone to help you further regarding your transactions. For more details please click    I hope this helps!  - Harley ... View more

Re: Refund

by PayPal Employee Harley125 in Transactions Archives
‎Feb-16-2022 04:14 PM
‎Feb-16-2022 04:14 PM
@Seanhh Thanks for joining the Community! Please refer the link  for refund details.  I hope this helps! - Harley   ... View more

Re: good and services payment

by PayPal Employee Harley125 in Transactions Archives
‎Feb-11-2022 08:43 AM
‎Feb-11-2022 08:43 AM
@guccililpiggy2 Thanks for joining the Community! With PayPal, you can send money or make a payment to anyone with an email address or mobile number. Here's how to send money: 1.Click Send & Request at the top of the page. 2.Enter the recipient’s name, PayPal username, email address or mobile number and click Next. 3.Enter the amount, choose the currency, add a note (if needed) and click Continue. 4.Select either "Paying for an item or service" or "Sending to a friend.” 5.Select how you want to pay and click Next. 6.Review the information and click Send Payment Now. If you’re buying something, select “Paying for an item or service" or "Goods and Services." When you make a purchase, the seller pays a small fee to receive your money. I hope this helps! - Harley ... View more

Re: i did not receive payment in my bank, But PayP...

by PayPal Employee Harley125 in Transactions Archives
‎Feb-11-2022 08:39 AM
‎Feb-11-2022 08:39 AM
@joyalesahil   Thanks for joining the Community!  In this case, please contact us via message or phone to help you further regarding your transactions. For more details please click    I hope this helps!  - Harley ... View more

Re: I cant recieve my paypment even though i made ...

by PayPal Employee Harley125 in Transactions Archives
‎Feb-11-2022 08:25 AM
‎Feb-11-2022 08:25 AM
@mselmanovi1   Thanks for joining the Community!  I understand that you are facing an issues in receiving money. We would like to inform you that if there is any limitation placed under your account, there might be chances you will face this issue, we suggest you have a check-in your resolution center, and if there is any active limitation, if yes then please click  and check how to resolve the account limitation.    If there is no limitation placed, then there might be a technical glitch, In this case, you can clear the caches/cookies and try to make payment after a few hours, so the blockage will get lifted and the payment will go through. I hope this helps.   -Harley ... View more

Re: Purchasing an item above my Paypal credit limi...

by PayPal Employee Harley125 in Transactions Archives
‎Feb-04-2022 09:58 AM
‎Feb-04-2022 09:58 AM
@geoffgp Thanks for joining the Community!  In this case, please contact PayPal Credit at the number at the bottom of this FAQ I hope this helps!  - Harley ... View more
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