Refund pending for 3 days
Marasky
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Posted on
Nov-14-2024
10:19 PM
I was refunded a purchase I made on Depop, the refund appeared in PayPal immediately but it has been "pending" for 3 days. Why is this and how can I get the money in my account.
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Refunds
1 REPLY 1
kernowlass
Esteemed Advisor
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Nov-15-2024
02:06 AM
Pending refunds can only happen for two reasons.
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
https://www.paypal.com/cshelp/article/where-is-my-refund-help130
Advice is voluntary.
Kudos / Solution appreciated.

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