The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central
If you want to report illegal content under the EU Digital Services Act, please do so here
Hello - After 5 days waiting I still have not received any contact or confirmation from a seller in the US about a documenary DVD I ordered on their website. When i try emailing the seller I receive a daemon Non-Deliverable Mail message saying 'user does not exist'. I need a refund but cannot open a dispute. Paypal AI chatbot insists I contact the seller about it, but this is clearly not possible. Can I cancel this order and receive a refund? Any help much appreciated, Mary363, Scotland, UK
