Forum Posts

Paypal Customer Service destroy my chances in getting full refund

Hi , I had raise a dispute / claim against Buyee (Tenso) on 12 Nov regarding on Item significantly not as described (SNAD) case. Please note the item is at Buyee warehouse and Buyee provide pictures to me  which show something not i am purchasing. Si...

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Drnthong by Contributor
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Scammed by a “buyer” and paypal sided with them.

So I was having a “friend” take payments for me because at the time I didn’t have a paypal account and needed someone to hold my funds. My “friend” was receiving payments for around a week before I decided to make an account myself. I asked them to s...

pacifi8d by New Community Member
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Credit file mark

Late payment mark on credit file it happened due to medical reasons do PayPal give any help in that situation

How to stay logged in?

Im trying to fill in a refund form but I keep getting logged out of my paypal account.How can I remain logged in for enough time to complete the form?

laurenp3 by New Community Member
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Email for customer service

Paypal denied my request for a refund, However the merchant agreed to refund My purchase back to paypal. 2 weeks later, still no refund. Impossible to contact paypal. What is the complaint/ customer care/ anything email address?

I can't find "Appeal Case" link in the resolution centre

After raising a dispute i.e. Amount has not been transferred into my bank account. Paypal responded and closed the case. Though, in their email, they wrote, I can "Appeal" but I can't find anywhere that link under Resolution Centre. Anyone know how t...

Satinder by Contributor
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Unable to open a dispute as sellers email address bounces back

Hello - After 5 days waiting I still have not received any contact or confirmation from a seller in the US about a documenary DVD I ordered on their website. When i try emailing the seller I receive a daemon Non-Deliverable Mail message saying 'user ...

mary363 by New Community Member
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How to reopen a dispute for an Item that was never delivered?

Ordered an item, item was never delivered here. Checked the tracking provided, it was from a different "seller" with a different destination. Reported problem to Paypal resolution, "seller" responded that item was delivered, Paypal closed case. How d...

Refund amount not adding up correctly when lodging a dispute

I keep trying to lodge a dispute against a company that won't issue me a refund. I've been through the page 5 times now adding info about each item I want to return. Even though I start from $0, by the time I've added each refund amount the total is ...

shivskc by New Community Member
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