Received money and a $90 fee when no fee was shown before transfer
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I was sent a sum of money over paypal, she sent it from her bank and it showed no fee's were added which is specifically why she sent it this way. When I received the money, there was $90 (3%) missing.
Can I refund this or anything to get the money back?
We spent about 15min looking for a way to send without it charging a fee, and sending from the bank showed no fee.
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Hi @DMeier42,
Welcome to the community and thank you for your post!
I do understand your concern with this. Typically, there are no fees to send a payment, however, you are charged a fee to receive a payment.
When someone is sending a payment, the fee breakdown show on their screen are the fees relating to them, not to the person receiving the payment.
The standard rate to receive a Goods and Service payment is 3.49% + $0.49 USD. For a full breakdown of our fees, please click here.
I hope this helps!
- Rachels

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