Cash a Check Unable to Verify Identity

[Shatotheproot]

I am trying to get my $539.20 into my account and it wont allow me. its really upsetting me

[PayPal_JonK]

Hello @Shatotheproot, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues adding funds to your account. If you're unable to deposit a check into your PayPal account, I'd first start with this article to make sure you're completing all the steps correctly: What is the Cash a Check service in the PayPal app?
 

If you're still running into some issues after that, please feel free to reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. 

Best wishes!

 - Jon K