Paypal told me I received a payment but I am not able to access it.

ZaneBStein
Contributor
Contributor

I received an email from Paypal confirming I had received funds (see below).  But when click on the "Accept the Money" button it tells me it has trouble logging me in and try again later, but then it shows me logged in with my email address 

When logged in, no funds are there, and it has no record of the transaction ID 48Y48442U4055240W

So, where did the money go that was sent to me, and why can't I find it?

 

From: >
Sent: Friday, June 9, 2023 11:36 PM
To: 
Subject: Lorna [removed] sent you $10.00 AUD via PayPal

 

You received $10.00 AUD.

Hi,

 

 

Lorna [removed] sent you money
You can accept your $10.00 AUD now

 

Note from Lorna [removed]:

 

Solar Return Meetup 2

 

Transaction details

 

Transaction ID
48Y48442U4055240W

Transaction date
9 June 2023

 

 

Amount received

$10.00 AUD

 

 

Sign up for a PayPal account and accept your $10.00 AUD by 9 July 2023. Click the button below to get started.

 

Accept The Money

 

 

 

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Copyright © 1999-2023 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22–24 Boulevard Royal, L-2449 Luxembourg RCS Luxembourg B 118 349

PayPal (Europe) S.à.r.l et Cie, S.C.A is duly licensed as a Luxembourg credit institution and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier.

PayPal is deemed authorised and regulated by the Financial Conduct Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority's website. Some PayPal products including PayPal Pay in 3, and PayPal Working Capital are not regulated by the Financial Conduct Authority.

PayPal RT000298:en_GB(en-GB):1.0.0:f29000430cfa5

 

 

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ZaneBStein 


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Kudos & Solved are greatly appreciated. 🙂
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ZaneBStein
Contributor
Contributor

Thank you.  I was going to contact them but no one is there until 7 am so I have to wait until then.  That's why I posted this 

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pappachuck
New Community Member

The Customer Service did not help me on a similar problem. Client paid me through Paypal.me on his end its confirmed on my end there is nothing

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