Paypal reserve money, order not completed
Hotshot747
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Posted on
Sep-09-2023
05:35 AM
Hello paypal reserve my money but order not completed in seller site, and i dont see this transaction in my paypal account, what i can do with this situation?
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4 REPLIES 4
kernowlass
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Sep-09-2023
07:51 AM
How has paypal reserved your money if nothing is showing in your paypal account activity???
Advice is voluntary.
Kudos / Solution appreciated.
Hotshot747
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Sep-09-2023
08:03 AM
I don’t know why. In my bank account, a payment day was reserved for the goods that I paid for, but on the seller’s page, at the end of the order, I received a notification that there were not enough funds for payment. although funds have already been reserved for this order
kernowlass
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Sep-09-2023
08:10 AM
ok, do you have a back up card on your paypal account? If not then the funds from your bank account would go as an echeque and some sellers block that payment type.
So if the funds are pending in your bank account but the order fails then the funds should drop back in your bank account after a few days, and if not contact your bank to release them.
Advice is voluntary.
Kudos / Solution appreciated.
Hotshot747
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Sep-09-2023
08:19 AM
I have a card presented to my PayPal account (which was used to pay and register) and I have an authorized personal bank account. and it turned out that the last money in my bank account was frozen for the amount of the order and the order was not formed and confirmed by the seller
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