Payment confirmation email

[Joy_13]

Please help me. I paid the seller thru card and the transaction stated that money sent. However, I did not receive any payment confirmation from paypal. How can I get the payment confirmation?

[Harley125]

Hi @Joy_13 
Thanks for joining the Community! 

I’m sorry to hear that you are unable to find the payment details on your account. Please be informed that you would have made the payment as guest checkout. Hence are you are unable to find the transaction ID on your PayPal account. I would request you to check your email for the transaction details. If you still face the issues then please contact us via message or phone to help you further regarding the transaction. For more details please click here  

I hope this helps! 

- Harley