Pay someone in UK

[tnabba]

Trying to send funds to an associate in UK but PayPal says no payment method is setup BUT it IS set up.  Suggestions?  

[kernowlass]

@tnabba 

Are you sending in their currency of £££? Only they may not have $$$ set up on their UK paypal account?

What type of account do they have and what type of transaction are you using ie goods/services or friends/family.

[tnabba]

Yes.  Trying to pay in £££.  Contract we have with them is in £££ so we following the contract.  I will have to ask what currency they have set in their PayPal account.  I've tried both goods/services and friends/family same result it always says .   I'm choosing conversion to £££ and their residence in UK.   All good until I get to Send screen it says, "Please add a payment option".  I already have the payment option set up in PayPal but it's not showing there. If I click on that please add link it tells me I already have it set up but on the send screen I have no payment option to choose.  

[kernowlass]

@tnabba 

Which funding source are you using? Is it funds in your balance or bank or card?

[tnabba]

Funds in our bank.  

[kernowlass]

@tnabba 

ok then sounds a tad weird, have you tried getting them to send you a money request to your business account and then you try and 'pay' that?

[tnabba]

I have not done that.  Interesting idea.  Let me ask her to do that and see what happens.  

[tnabba · Accepted solution]

Got it to work FINALLY.  It turns out that the recipient of funds had given me an incorrect email address.  I sent her a screenshot of where I was stuck and she confirmed she had given me the wrong email.  It seems like PayPal should give a message saying invalid email.  Once I had the correct email then the payment option to pay from our bank showed up.   Thank you for your assistance.