Paid and charged for an invoice but it's listed as unpaid?

Gimmeanswer
New Community Member
Why does my account ask me to pay for an invoice that I already paid? I received and paid an invoice that I received about 5 days ago, and the funds for the invoice were taken from my bank account about 3 days later, but despite that, the invoice is still listed at the top of my 'bills' section. When I click on it, it says the funds are still pending, but it doesn't give me a time frame for when the funds will transfer or any further details, is this normal?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gimmeanswer 

 

If it went from your bank account it probably was an echeque and is not paid until it has cleared 5-7 days.


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