My recent transaction does not appear on "activity"!!!

09nsiv
Contributor
Contributor

Hello

 

So I have made a transaction, and I received an invoice from paypal as a confirmatory transaction; also the amount was deducted from my bank account. However, the transaction does not appear on "activity", I have waited a couple of hours, but still no update.. 

 

Do you think I got scammed? 

As once I paid, the seller mentioned that he do not want to ship the item outside the country

 

advice? 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@09nsiv 

 

How did you pay?

Did the seller send the invoice and you clicked on that invoice to send the funds?


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09nsiv
Contributor
Contributor
No. I paid through the main website for the product, although I clicked on debit card, not sure how it used paypal at the end
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kernowlass
Esteemed Advisor
Esteemed Advisor

@09nsiv 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

 

You ''may'' not have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you OR opening a dispute if you are covered by buyer protection.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



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