Mastercard BNI Debit Card (Indonesia State Owned Bank) cant transaction with paypal

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Greetings All,


My name Petrus from Indonesia, I am would like to ask question about transaction with Debit Card mastercard, when i am want trying to transaction with paypal on merchant its showing "Check your account at Mastercard before retrying this card." how to fix this issue?



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Hello @petrusmax


Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some issues sending money with your debit card. It sounds like your card is being declined by your bank or credit card processor. I would recommend reaching out to your bank to see why they may be declining that transaction. 


Best wishes!


 - Jon K

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