Lodge complaint

[KTut]

I am new to PayPal. I tried to send money to my son who needed to buy a vehicle. I sent the money and then discovered PayPal took $598 from what I sent. No indication anywhere that I would be assessed a fee. I have used Venmo several times with no problem. Unfortunately Venmo was not functioning at the time. I would like to discuss my case with a senior level person.

[kernowlass]

@KTut 

As you don't want our advice then options in the link.

 
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

[KTut]

I definitely want help. I want to speak with a senior level authorized to make decisions. Not just repeat policy.

[kernowlass]

@KTut 

o.k but I bet I know what caused your issue.  

However I gave you the link to contact customer services (as you don't want our help) so contact them?

No one asked you to post on here.

Bye then.

[KTut]

Thanks. I had already contacted customer service before to this community. They could not resolve my issue. Said they would havea manager call me. They have not called and has been 3 days.