I cannot receive money from other people nor can I use my account to purchase things online

McDaid1
New Community Member

My PayPal won't let me use it basically. Is there someone I can talk to and sort this? I can't receive or buy anything using my account. My cards are all working. I have credit in my account but it still doesn't let me use it. It gives no indication as to what the problem might be. Can anyone help?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@McDaid1 

 

Do you have any limitations at all? Check in the resolution centre.

If all ok then...........

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.