I can’t change MYR to other currency and vice versa

[putrihabi]

Hi I am from Malaysia. Recently I noticed that for MYR currency, cannot convert to any other currency. Same goes to any currency cannot change to MYR. Hence I also can’t withdraw my money due to limit. If O want to close the currency I can’t withdraw due to limits. Then how can I transfer the money to bank acc? Can anyone help me?

[PayPal_Meghan]

Hello @putrihabi, 

Welcome to the PayPal Community! 

I'm sorry to hear you're having difficulty converting your MYR balance into a different currency or other currencies into MYR. I apologize, but MYR cannot be converted and can only be used to send and withdraw as MYR. To withdraw your MYR currency, you may need to wait until you have a high enough balance to meet the minimum. If you are unable to withdraw your other currencies due to the type of currency, you may be able to request that the currency associated with a card be changed. This could prevent additional currency conversions when withdrawing. If you'd like to update the currency on a card, please reach out to Customer Support by selecting 'Contact' at the bottom of any PayPal website. 

I hope this helps you withdraw! 

- Meghan