Hi. I bought an item on eBay, but it arrived broken. The seller offered a partial refund to keep the item, which I accepted. He issued the refund, but the funds are currently on hold, with a note saying they will be available one day after delivery. Since I’m not returning the item, does the seller need to do anything to “release” the funds, or will they become available automatically? Thank you.
Sounds as if he 'sent' you a payment rather than issued a 'refund'.
So paypal saw you as a seller and applied the new seller hold.
The seller should have part refunded you but as he sent the funds he can at a later date open a dispute for non receipt of item and get the funds back so keep an eye on your account.
Thank you for the reply. Is there anything I can do in the meantime to try to prevent that? Can I ask him to confirm "the receipt of the item" and prevent him opening the dispute?
