Cards page shows That page can't be found.

toomanyravens
New Community Member

i'm unable to view the cards page as it errors out and i'm unable to withdraw as my added cards don't show up

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4 REPLIES 4

toomanyravens
New Community Member

here is an example

screenshot.png

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PayPal_Ayesha
Moderator
Moderator

Hello, @toomanyravens

 

Thank you for contacting PayPal Community Forum!

 

I am sorry for the trouble that you have had recently. Based on the information that you have shared, it seems like there is some technical glitch on the website. In this case, I would recommend you clear cache and cookies or try using different browser and try again later. If the issue still persist, please reach out to our customer support team through the available contact options on our website so that our advisors can help accordingly.

 

Regards,
Ayesha


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udg02
Contributor
Contributor

PayPal_Dani
Moderator
Moderator

Hello there @udg02,

 

Thank for reaching out here on the PayPal Community Forum. I'm sorry to hear that you're encountering issues with the PayPal website. If you're getting the same errors that are mentioned above, then it seems like it may be an issue with the website itself. The best steps to take would be to clear your cache and cookies, and/or try using a different internet browser. 

 

If you have a Windows computer, then you can press the Ctrl + Shift + Delete keys to bring up the window to clear your cache and cookies. Similarly, if you're using a Mac, then you can press the Function + Shift + Delete keys to to bring up the necessary window.

 

If this doesn't resolve the issue for you, I would suggest reaching out to PayPal customer supporting using the Contact button at the bottom of most PayPal pages.

 

I hope this all helps you get to the pages you need in a timely manner.

 

- Dani
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