why is my purchase from steam on hold and will they take more money from me

monoko
Member
Member

so basically my grandma and I got a check yesterday and I wanted to treat myself to some games on Steam so I bought them at around 47 dollars then for some reason it has ahold status for them, everything else seems fine its just that one purchase and I'm worried that they are going to take more money out and the domain the transaction used "steamgames.com" its legit because I've used it inside the steam desktop app so if anyone from the staff is reading this its legit and should remove that precaution for the domain.

Login to Me Too
1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @monoko 

 

Thank you for visiting the PayPal Community Help!

 

I completely understand your concern about the payment hold towards your purchase in the seller's account. When a payment is processed for a sale or service using PayPal, the money will be held by PayPal standard 21 days hold. You can learn more about payment holds here : Why is my payment on hold or unavailable? Please ask the seller to reach PayPal Support team for any assistance towards Payment holds.

 

Best wishes,

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.