what payment methods can my customers use to pay the invoice I sent them?

silverstudio
Contributor
Contributor

When I send a PayPal Invoice, what payment methods can my customers use to pay the receipt? Can they use VISA/MASTERCARD DEBIT or CREDIT CARD?
I tried sending a request, but the customer only gets the option to create/log in to Paypal to continue payment. Please help

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3 REPLIES 3

Imsubh
PayPal Employee
PayPal Employee

Hi @silverstudio,

 

Thank you for contacting PayPal community! 

 

I would like to inform that you can easily pay your invoices. You don’t need a PayPal account to pay. You can pay from PayPal account, and also from credit or debit card. To know more about invoices, please visit this link.

 

I hope this helps you!

Imsubh!

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silverstudio
Contributor
Contributor

Yes but the problem I'm facing is that the "Pay through card" button is not there for the recipient.

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PayPal_RachelK
Moderator
Moderator

Hi @silverstudio,

 

I do understand your concern with this. In some cases, PayPal will only allow you to use a card a certain amount of times on PayPal as a guest before it will prompt you to create or use your PayPal account. Also, if the system picks up that your customer has a PayPal account, it may urge them to log in.

 

I would recommend them to clear their cache and cookies or using an alternative browser to try and check out again as a guest. The system should not pick up that they have an account if your cache and cookies are cleared or if they are using an alternative browser. 

 

I hope this helps!
 

- Rachel 
 

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