unable to withdraw money from PayPal to Mpesa
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I am unable to transfer funds from my PayPal account to my MPESA via THUNE. You keep on refunding the funds back to my PayPal account yet safaricom immediately sends me alert that I am about to receive the amount in a few minutes.... What's the problem and how long will this last. Please and kindly update me am being inconvenienced and loosing money as a result of this hitch.
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Add or withdraw money
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Hello @Mukonyi,
Welcome to the PayPal Community! I'm sorry to hear you've run into some issues transferring funds from your PayPal account to your MPesa. Have you double checked the information matches on your PayPal and MPesa accounts? If you have, you may want to reach out to MPesa Support to see what the issue may be.
Good luck with this and future transactions,
- Jon K
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