the money is gone

[byskec]

Good afternoon , I paid for the order , the money was debited and there is nothing in the payment history .
It is not clear if my money has reached the store

[sharpiemarker]

@byskec 

Transaction probably didn’t go through if you do not see it at all on your PayPal activity history. Wait a few days for the reserved amount to be released back to your bank/card.

[byskec]

There is no paypal in history, but there is no money written off in the history of the bank. I'm very worried because I buy spare parts. Can this process be accelerated somehow?

[PayPal_JonK]

Hi everyone! Thanks for visiting PayPal's Community Forum! @sharpiemarker, thanks for getting a resolution started on this thread. We greatly appreciate it!

@byskec, welcome! I'm sorry to hear a recent transaction isn't going exactly as you had expected. Did you happen to receive a confirmation email from PayPal with a transaction ID for this purchase? If so, it sounds like you may have checked out as a guest. If you checked out as a guest, you normally will not see the transaction details in your PayPal account. No matter, the merchant should still receive the purchase and checkout details in the same amount of time. 

You're welcome to reach out to our Customer Support teams for further clarification if needed. 

Good luck with this and future transactions!

 - Jon K