required US ssn

CanzzaStoreLLC
Contributor
Contributor

I can not start accepting payments, I have EIN and registered online business but PayPal asked to add SSN while I am not a US resident, so what should I do?

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PayPal_JonK
Moderator
Moderator

Hello @CanzzaStoreLLC

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues accepting payments on your account. Is there a limitation present asking for more information? If so, normally the information being requested needs to be provided to remove any restrictions present on your account. You can view a bit more info regarding that process here: Why do I have to confirm my identity to hold a balance with PayPal?
 

Also, you're welcome to reach out to our Customer Support teams if you have any other questions. 

 

Best wishes!

 

 - Jon K


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