refunds

panosgogolos
Contributor
Contributor

Hello!!! the payment I made in a store was canceled but I do not see the money in the bank account?does the credit take some days?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@panosgogolos 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@panosgogolos 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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panosgogolos
Contributor
Contributor

Maybe the money came in because the payment I made through paypal is not mentioned in the bank and therefore the return is not mentioned, while before the payment was mentioned, after the cancellation of the order, they sent me an SMS from the store that the money was returned. I just do not remember how much I had money before and after the return. logically the return was made. what is your opinion?

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BetsyBloch
Member
Member
I’m so confused.. I have several refunds that haven’t show up in my bank acct. it shows that the money has been sent to PayPal. Some of the refunds date back to end of May!!??
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