paypal error message

hawkeye02
Contributor
Contributor

I'm trying to send money to a friend with a paypal account from my paypal account. I get the message:

'We're sorry, but we can't send your payment right now.'

What does this mean? Do I keep trying? Why can't paypal send my payment? Can I contact someone to find out what's going on?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@hawkeye02 

 

As you haven't said which country you are in and which country they are in / funding source you are using / new account / sent payments before / back up funding sources etc etc the hard to advise !!!


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @hawkeye02,
 

Welcome to the community forum and thanks for posting.

I am sorry to know that you're unable to send funds. Sometimes, our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. In this case, you can certainly try again later. If the issue persists, kindly reach out to our customer support team through the contact options available on our website so that advisors can help you further. 
 

Regards,
Ayesha


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