how do I make shipstation active from inactive status?

bookbinder
Contributor
Contributor

I inadvertently made shipstation inactive and can't figure out how to switch it back to active under automatic payments.

 

How can I make shipstation active under automatic payments?

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2 REPLIES 2

PayPal_Meghan
Moderator
Moderator

Hello @bookbinder

Welcome back to the Community! 

I'm sorry you're having trouble reactivating an automatic payment. Once an automatic payment, such as ShipStation, has been canceled, you'll need to reach out to the merchant to set it up again. Typically, you only need to make another purchase to create a new automatic payment. However, some merchants may have additional options. 

I hope this helps! 

- Meghan


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bookbinder
Contributor
Contributor

I also reached out to shipstation and it's a simple switch that needed to be back on.  I'm all back in business!

thanks!

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