Limitations on my account, with a withdraw cap?

[archaichoney]

I have had a paypal business account for over 10 years now. I do periodic shop updates through Shopify (3-5 times a year) -- so customers are checking out on Shopify, but paying me through Paypal, I fulfill orders through Shopify. Sometimes these can be high volume for me, as a small business. Today, I had a shop update, and paypal for the first time ever has put a cap on my ability to withdraw my funds ($2000) a month. I can't tell if this is for instant transfers or not, it's not totally clear to me and the help center isn't well, helpful. Is this simply due to account inactivity for a few months? I have been inactive for a few months before. 

Paypal is also saying they'll release the money to me if I update the shipping on my orders, I have never had to do this. So I have to now manually go in and update shipping on 100+ orders? To my knowledge and transaction history in my paypal account Shopify doesn't update the shipping status of paypal transactions. 

If the transfer cap and hold is on instant transfers only, thats fine with me. I usually use a standard transfer anyway. But there's no clear answer and getting direct support from Paypal is very difficult. 

[sharpiemarker]

@archaichoney 

This is not ‘technically’ withdrawal cap. Has nothing to do with standard transfer or instant transfer to your bank account. It is also not ‘technically’ an account limitation. Certain functions like receiving/sending money won’t work if account has limitation and you’ll have to resolve the limitation in the Resolution Center.

This is a funds availability hold. Each PayPal account has a monthly immediate release amount: an amount of incoming payments made immediately available for use in your PayPal balance.

Once you receive over $2k in payments for the month, any subsequent payments received in the month are put on a 21 day hold and the cycle repeats each month so not necessarily every payment will be held. Add tracking to your on hold payments as a routine to get them released sooner (within one day of confirmed delivery) to your PayPal balance. This will be easy if you use PayPal Shipping and PayPal automatically uploads the tracking to transaction. There maybe services out there that can help you update PayPal shipment tracking for you as well. Google it.

You never had to do it before because you may not have exceeded to monthly immediate release amount perhaps but policies change, your pattern of activity changed to trigger this. Does not matter if old account or new account.

See PayPal pending or holding funds: funds availability | PayPal US