hi im trying to ransfer money to my bank acc

ejwily
New Community Member

hi im trying to ransfer money to my bank acc but when i click to transfer money it says We're sorry, something seems to have gone wrong. Please try again later what should i do

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@ejwily 


Have you withdrawn funds before?
Are you withdrawing to a bank account or debit card?
What error message are you getting?
Have you verified / confirmed your bank account?
Are the funds cleared and not pending?
Are the funds in your countries currency?
Is the bank account in exactly the same name as your paypal account name?
Is any debit cards billing address the same as your paypal account address?
Have you tried another browser / cleared your history/cache?
Have you tried withdrawing to the app?

Is your bank a bricks/mortar bank or a virtual/digital bank?


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @ejwily,

 

Welcome to the PayPal Community Forum and thank you for posting!

 

I am sorry to know that you're facing issues while transferring funds. Our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. In this case, I would recommend you to try a later time. If the issue persists, kindly reach out to our customer support team through the contact options available on our website so that advisors can help you further. 

 

Regards,

Ayesha


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