Hello. On May 9th I requested a withdrawal from my paypal account to my linked bank account. These withdrawals are quite frequent and done every week. I am not a merchant or seller and these funds are payments from my job. Usually they would be processed within 45 minutes to 1 hour but this particular one has been pending since May 9th when it was promised between 3 to 5 business days. I spoke to 3 different customer service agents and their answer was the same. The last one even mentioned that they're having trouble tracing the transaction so I'm even more concerned now. She mentioned they may have to cancel it so I can request it again. It feels like I'm going in circles with this service. Where are my funds?? I even made a new withdrawal last Wednesday and it went through easily and quickly but the one from the week before is still pending. What's going on?
You need to contact customer services to resolve any account specific issues. Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
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Thanks, I am aware of that. I was posting this curious to know if anyone else was having this issue as I could find no other solution anywhere else and I also haven't found my situation repeated on someone else.
