Where is the Conversion Calculator within the Wallet?

[khindall]

I looked at the Help to find the Currency Calculator. It said go to the Wallet.

I did. I couldn't find it.

I went back to Help. There was a post that said to check under "Balance".

I looked for "Balance". Couldn't find that anywhere on the page.

I turned off the dark theme to be sure that wasn't obscuring it. It wasn't.

From the way the Help and posters to the Community talk about it, it's something obvious. I just can't find it, though. I do have to say what's the "Balance" a balance of? I have a bank account and multiple credit cards in my Wallet, and why would PayPal have my balances for those?

Can anyone clarify the clarification?

Thank you.

[sharpiemarker · Accepted solution]

@khindall 

Click on Wallet, click Balance on the left column. On the right column, click the link called “Currency Calculator”  just under and right of the “Transfer Money” button.

Edit: If you don’t have a Balance option, then your account does not have a Balance account set up. Accept a payment and you’ll be given an option to “Keep it in PayPal” to set up a Balance account.

[khindall]

@sharpiemarkerWow, you'd think they'd make that more obvious! Like put a note about "If you don't see a Balance . . . " like you did!

Although I hated having to give them my SSN. But of course I'm a dinosaur who remembers when there was such a thing as privacy and people valued it.

Thanks much!

On edit: My apologies for taking so long to respond. My life just never seems to pause sufficiently to keep up with anything, even finances. Thanks for your patience!

[sharpiemarker]

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@khindall wrote:

@sharpiemarkerWow, you'd think they'd make that more obvious! Like put a note about "If you don't see a Balance . . . " like you did!

Although I hated having to give them my SSN. But of course I'm a dinosaur who remembers when there was such a thing as privacy and people valued it.

Thanks much!

On edit: My apologies for taking so long to respond. My life just never seems to pause sufficiently to keep up with anything, even finances. Thanks for your patience!

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That’s true. 

These days of opening financial accounts online, such institutions need a way to verify identities unfortunately. PayPal and other fintechs don’t have the pleasure of doing business in person with us.

No problem, you’re very welcome. Take care!