Sent money to wrong person

[Sschmid85]

I sent money to the wrong person by accident. I then requested a refund and it’s been pending since. I don’t think the account I sent it to gets used. Can I get my money back some other way?

[Gislop90]

Did you get a response? I got hung up on because I asked to speak to a manager. They won’t refund mine

[kernowlass]

@Sschmid85 

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund