PAYPAL IS **bleep**! Taking away the email support option!

Temp20230808z
New Community Member

WTF is wrong with PayPal nowadays?! They are going downhill and fast, especially with other online money competitors! We used to be able to EMAIL customer support, at our convenience, and await a response when they are available! But now, they FORCE you to open the message center and talk to **bleep** up robot that can't help you, and you have to "wait until the service center is open", which is difficult if you have an opposite schedule or live in a part of the world where the hours don't match up to what PayPal is open!!!! So you literally cannot talk to anybody about any problems with your account!! 🤬🤬 This hurts us PayPal users that have serious inquiries about our accounts if there's a problem, and we can't even freaking contact anyone now because they took away the email option!!!!! PayPal is **bleep** now!!!!!!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@PPIsFckedNow 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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