Sending Crypto to outside address

[GabrielBTagnani]

Why when I want to send my crypto does it ask me me to add my phone number and when I do it says does not accept even though its the number I have on file with paypal and use for verification purposes all the time.

[PayPal_Bindu · Accepted solution]

Hello @GabrielBTagnani,

Welcome to our community forum and thank you for your post!

Sorry for the trouble! I recommend you to contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

Have a great day!

Bindu