Seller refunded the money and it shows as refunded but I don’t see my money

[Nothing4]

So I sent someone money and it was on hold so I told him to refund the money instead to find another way, he refunded the money and it shows as “refunded” on PayPal but I checked my bank and PayPal and there is no sign for the money, where is my money?

[kernowlass]

@Nothing4 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212

[Nothing4]

I checked my bank and they said that the card refund has been rejected, im from Jordan, and since the refund was rejected by the bank, where will the money go?

[PayPal_RachelK]

Hi @Nothing4,

Thank you for your post, and thank you @kernowlass for your response!

When a refund is issued, it is automatically sent back to the bank/card that was used to make the original transaction. This process is automated, and we have no way of stopping this. 

If the refund shows as Completed in your PayPal Activity it would mean your bank have accepted the refund. If you still have not received your refund after 30 days have passed, I would suggest you contact your bank again. 

If you request them to open a trace on the funds, they will be able to locate them in their system. If they require any further information, they can reach out to PayPal directly.

I hope this helps!

- Rachel 

[Nothing4]

I contacted the bank and the bank told me that they rejected the transaction and that it was sent back to PayPal, kindly advise.