Refunds
Sara196
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-18-2023
08:55 AM
I sent some money to a friend. I realised within the hour that I had missed a letter out in their email address. I cancelled the transaction. In my activity records the transaction is shown as cancelled and the money as refunded. On my bank statement the amount shows as being deducted twice, once to the incorrect address and once to the correct address. It has been 6 days since the money was deducted. PayPal help pages state up to 5 days for a refund into a bank account. Today is the 6th day. Is it normal for refunds directly into bank accounts to take longer than 5 days? I don’t want to sit for hours on hold if I just need to be more patient
Labels:
- Labels:
-
Refunds
-
Sending Money
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-18-2023
09:45 AM
Gosh you were lucky, if that incorrect email address actually was valid you may have had trouble getting your money back.
However refunds to bank accounts may take up to 5 working days, while refunds to credit or debit cards may take up to 30 days.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Issued refund but had money taken from my account instead. in Transactions Archives
- iFastNet Refund Sent to PayPal on Hold - Confusion Over Shipping Details for Personal Account in Transactions Archives
- Money sent to a closed account and account not accessible but i was refunded to that account in Transactions Archives
- Item not received, Paypal issued wrong amount for full refund. in Security and Fraud Archives
- Re: REFUND in Transactions Archives