Refunds not showing on my account or in transactions
yomaokeremeta
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Posted on
Dec-02-2021
10:59 PM
Hi, I sent money via family and friends to a friend. He couldn't access the money immediately, so he refunded it. It's been 3days now and i can find the refund on my account and can't find it in transactions. What do I do
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PayPal_Jae
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Dec-07-2021
04:58 PM
Hi @yomaokeremeta!
To confirm the refund completed, please check the status of the payment from your PayPal Summary or Activity tab. If the payment still shows "Completed", the refund has not been sent yet. If the payment shows a status of "Refunded", it generally takes 3 - 5 business days for the funds to return to your card or bank account.
I hope this helps!
- Jae
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