Just received a full refund from a seller. The refund is directed to the same card I used for the purchase. This card is now blocked. I added a new card to my account, from another provider. How can I get my refund now? Thank you!
hello @Mariyas3 , bank card in opposition or invalid, the money will be refunded to the bank account, issuer of the CB. repayment term, up to 30 days.
( for some countries, when the bank account does not exist, the refund should go to balance. )
to know /
If the card you paid with is terminated or invalid, contact the issuer (your bank), as the money is still being refunded to the associated account. ( Bank account )
Thank you for your help. I will contact the bank and find out if they can do something. The card is blocked, I returned it a month ago, but the bank account still exist (as a passive one, can't use it), as they told me it takes 1-2 months to close it finally. Anyways if the money will go to the PayPal account, that's good enough.
no, not directly to the paypal balance.. at first it will go to the issuing bank account of the CB. if the bank refuses the money, you will need to call paypal.
