Refund

[Temp20230530za]

Hi I would like to know when I will receive my refund

[kernowlass]

@Temp20230530za 

Sorry not sure how we are supposed to know the answer to that one?

Has the merchant issues you a refund and does it show in your paypal account as issued?

[Temp20230530za]

I made a payment and then cancelled it

[PayPal_JonK]

Thank you @kernowlass for your help getting the resolution on this one started. We greatly appreciate all you do for our customers. 

Hello @Temp20230530za, welcome! I'm sorry to hear you've run into some confusion with a recent transaction. Have you reviewed the information in this Help Center article yet: Where is my refund?

If there's still some questions after reviewing that, please feel free to reach out to our Customer Support teams for assistance. 

Best wishes!

 - Jon K