Refund

Bbb221
New Community Member
Hiya, I just got a refund on a returned purchase from a shop but the bank debit card I used to buy it doesn’t exist anymore as it’s expired and I now have a new card number. Will the money still go straight to my bank account? Thank you
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1 REPLY 1

shan06
PayPal Employee
PayPal Employee

Hi, @Bbb221 

Thanks for your post and welcome to PayPal community!

I see that you are referring to a refund, All refunds will be sent back to the payment method of your original payment. If the card was expired or you paid with a prepaid card, contact the card issuer to access your refund. The money will still be sent to this card account.

I hope this information was helpful!
Shantha

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