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Hi, @olaw1651  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble to make payments, you can refer to this article to find more information on this. If you are still facing issue please try contacting our support.  I hope this information was helpful! Shantha ... View more

Hi, @ibrahimminhaj  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you have not received the withdrawal. Once the funds have exited the PayPal system, the status of your withdrawal will change to "Completed" in your PayPal account. Withdrawals to your bank account usually take 3 to 5 business days to complete and  would recommend contacting your bank to inquire about receipt of the withdrawal. However, If the funds are still not in your bank account after 14 business days, please contact us and we can then begin a search for the missing funds.  I hope this information was helpful! Shantha ... View more

Hi, @ogblessing50  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are unable to see "Friends and Family" option when trying to send payments. It could be possible you are facing technical issue and request you to please try to clear your cache and cookies or try using different browser to see if it works. If you are still facing issue please try contacting our support.  I hope this information was helpful! Shantha ... View more

Hi @allieeM  Thanks for your post and welcome to PayPal community! I'm sorry to know that your withdrawal is being denied. Withdrawals can often be blocked or declined if we detect any unusual or suspicious activity. We decline some withdrawals to help protect you from any possible fraudulent activity. Based on the information you provided, it sounds like this withdrawal is hitting our PayPal security system that's preventing withdrawing funds. In this case, I would recommend you wait 24-48 hours without trying to withdraw and then try again. If that doesn't work, you can try making the withdrawal using different bank or card. I hope this information was helpful! Shantha ... View more

Hi @Haybo26  Thanks for your post and welcome to PayPal community! I'm sorry to know that you have not received the full refund. If you've already paid instalments and your refund amount is more than the balance remaining that you need to pay, your PayPal account will be refunded. If your refund amount is less than the amount you have left to pay, your refund will be split equally across the remaining two instalments. However, if you are still facing issue with the refund you can contact our support.  I hope this information was helpful! Shantha ... View more

Hi @DeltaSecuritech  Thanks for your post and welcome to PayPal community! I'm sorry to know that your language on the mobile phone has changed. You may try the steps below if you change your language:  1- Go to Settings. 2- Click Edit beside "Language". 3- Select your preferred language. You might not see the language you chose until the next time you log in to PayPal. The PayPal website and the emails you receive from us will be in your selected language. I hope this information was helpful! Shantha ... View more

Hi @marianbox  Thanks for your post and welcome to PayPal community! I'm sorry to know that your money was stolen. I understand the card has been deactivated and the refund has been returned to the card. If you paid with a credit/debit card, the money is refunded to your card. If the card you paid with is closed or invalid, please contact the issuing bank, as the money will still be refunded to your credit card account.  I hope this information was helpful! Shantha ... View more

Hi, @RSalami729  Thanks for your post and welcome to PayPal community! I understand that you are unable to transfer the money. I apologize for the inconvenience caused. Withdrawals can often be blocked or declined if we detect any unusual or suspicious activity. We decline some withdrawals to help protect you from any possible fraudulent activity. Based on the information you provided, it sounds like this withdrawal is hitting our PayPal security system that's preventing withdrawing funds. In this case, I would recommend you wait 24-48 hours without trying to withdraw and then try again. If that doesn't work, you can try making the withdrawal using different bank or card. I hope this information was helpful! Shantha ... View more

Hi @Temp20230306A  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you're having difficulty making the payment and facing this issue from past three weeks. Our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. This will not affect every transaction on your account. You need to try sending the payment using a different payment method or try sending the money at a later date.  However, If you are still facing issue request you to please try contacting our support.  I hope this information was helpful! Shantha ... View more

Hi, @tung11  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you not received the withdrawal to your bank account. A withdrawal or transfer to a bank account typically completes in 1 business day, but it can take up to 5 days depending on your bank’s clearing process. Please refer to this article for more information about how bank transfers work. However, if it has been more than 5 working days request you to please contact our support.  I hope this information was helpful! Shantha ... View more

Hi, @Robertron  Thanks for your post and welcome to PayPal community! I'm sorry to hear that recipient has not received the funds. If the status of the payment says completed from your end, it means funds was sent successfully to the recipient. In addition, once the payment is made, the cancellation option is not available in your activity. If the recipient did not receive the funds, please ask them to get in touch with us. I hope this information was helpful! Shantha ... View more

hi, @asadamgoes  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble to withdraw the funds. It appears that you are facing a technical issue, please try to withdraw the funds by logging into your account on the web browser as you are facing issue on the mobile application. However, if you are still facing issue please try contacting our support.  I hope this information was helpful! Shantha ... View more

Hi, @Sunita10  Thanks for your post and welcome to PayPal community! I'm sorry to know that you don't see the transaction details in your PayPal account. If you made the payment via PayPal, you would have received a confirmation email in which the details of the transaction will be indicated. If you are still facing issue to find the information you can reach out to our support. I hope this information was helpful! Shantha ... View more

Hi, @Alyssa388  Thanks for your post and welcome to PayPal community. I'm sorry to hear that you are having trouble to withdraw funds. Withdrawals can often be blocked or declined if we detect any unusual or suspicious activity. We decline some withdrawals to help protect you from any possible fraudulent activity. Based on the information you provided, it sounds like this withdrawal is hitting our PayPal security system that's preventing withdrawing funds. In this case, I would recommend you wait 24-48 hours without trying to withdraw and then try again. If you are still facing issue request you to please contact our support.  I hope this information was helpful! Shantha ... View more

Hi, @Jtbhomas81  Thanks for your post and welcome to PayPal community.  I'm sorry to hear that you are having trouble to deposit money to your DraftKings sports account. Our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. You can refer to this article to find more information on payment decline. If you are still facing issue please contact our support. I hope this information was helpful! Shantha ... View more

Hi, @mounir991  Thanks for your post and welcome to PayPal community! You can create the personal and business account using the same email address and one business account is sufficient if you have more than one website. I hope this information was helpful! Shantha ... View more

Hi, @Cerpyn  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble to link your debit or credit card. You should be able to use your PayPal balance to make payment or purchase. Our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. This will not affect every transaction on your account. You need to try sending the payment using a different payment method or try sending the money at a later date. However if you are still facing issue to add the card please try to contact our support.  I hope this information was helpful! Shantha ... View more

Hi, @Sunnyben  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are unable to make the payment. Looks like our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. This will not affect every transaction on your account. You need to try sending the payment using a different payment method or try sending the money at a later date. I hope this information was helpful! Shantha ... View more

Hi, @Bunzii  Thanks for your post and welcome to PayPal community! I understand that you want to unblock the game application, please try to see if this steps works- Click “Pay & Get Paid” at the top menu, click “Contacts” in the submenu, scroll down to the bottom and click “View Blocked Contacts”. The click “Unblock” next to the contact. I hope this information was helpful!  Shantha ... View more

Hi, @CynK882  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are unable to send money because it indicates that system cannot verify your identity. It usually happens if you are accessing the account from different location or if you use VPN/ untrusted network. Please try to clear your cache and cookies to see if it works. However, if you are still facing issue you will have to contact our support.  I hope this information was helpful! Shantha ... View more

Hi, @Helenzammit  Thanks for your post and welcome to PayPal community! I understand you would like to withdraw your refund received from your pay in 3 transaction. If you have funds in your PayPal account, you can withdraw them by following this article.  I hope this information was helpful! Shantha ... View more

Hi, @MOHMEDAFROZ  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble to add your bank account. Here is the list of reason on why you may face the issue to add bank account. However, if you are still facing issue you will have to contact our support.  I hope this information was helpful! Shantha ... View more

Hi, @nzinoveva  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble to send money. If the email address you are entering is registered with PayPal you should be able to send the money. Please double check if there is any typo or if you are given the correct email address. The other option is to send the funds to the registered phone number. I hope this information was helpful! Shantha ... View more

Hi, @Simcraftlol  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you were having trouble to make the payment. Our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. This will not affect every transaction on your account. You need to try sending the payment using a different payment method or try sending the money at a later date. However, if you are still facing issue you can contact our support. I hope this information was helpful! Shantha ... View more

Hi, @Kaufschwein  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are unable to see the previous transactions. You can try to download an activity report of your transaction history by following this article.  I hope this information was helpful! Shantha ... View more

Hi, @ariannakim  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble to send money using your bank account. Our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. This will not affect every transaction on your account. You need to try sending the payment using a different payment method or try sending the money at a later date. I hope this information was helpful! Shantha ... View more

Hi, @dankantapat  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble to link your debit card. Here are some issues you may encounter when linking and confirming your card and you may refer this article. If you are still experiencing a problem, I would suggest you reach out to our support. I hope this information was helpful! Shantha ... View more

Hi, @temp20221228aa  Thanks for your post and welcome to community forum. All PayPal transactions have a unique 17-character ID that is used to identify each transaction. You can use the transaction ID in PayPal to track the status of a transaction or to search for past transactions. You can get transaction details by following  these steps: 1- Access your PayPal.com account. 2- Click the Activities menu option. 3- Select Transaction ID in the search drop-down menu. 4- Enter the transaction ID and press enter I hope this information was helpful! Shantha ... View more

Hi, @Diereg  Thanks for your post and welcome to PayPal community! I'm sorry to know that payment was sent as goods and service instead of Friends and family. It could be possible the payment you sent is on hold and you would like to confirm the receipt of the payment. To help protect the security of your transaction, the confirmation button will be available after 48 hours of your payment date. You can refer to this article for the steps.  I hope this information was helpful! Shantha ... View more