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since ‎Jan-10-2021
shan06
PayPal Employee shan06
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Re: Payment not received

by PayPal Employee shan06 in Transactions
‎Feb-27-2024 12:08 PM
‎Feb-27-2024 12:08 PM
Hi @Kahia  Thanks for your post and welcome to PayPal community! I understand that you may be concerned about the payment sent to you before connecting your email to your PayPal account. A payment will be unclaimed if it was sent to an email address or phone number that isn't registered to a verified PayPal account. If you are unable to find the payment, please try contacting our support to assist you further.  I hope this information was helpful! Shantha ... View more

Re: I need to refund, but cannot find the transact...

by PayPal Employee shan06 in Transactions
‎Feb-27-2024 11:38 AM
1 Kudo
‎Feb-27-2024 11:38 AM
1 Kudo
Hi @AKeZZZ  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you're having trouble finding the transaction in your activity. If you see a PayPal transaction on your credit or debit card statement, but can’t find the transaction in your PayPal account, it’s likely that your payment was completed through our guest checkout. You can refer to this article to find more information. If you are unable to find the transaction, please try contacting our support team to assist you further. I hope this information was helpful! Shantha ... View more

Re: Why is my paybin 3 not available?

by PayPal Employee shan06 in Products & Services
‎Feb-19-2024 12:00 PM
‎Feb-19-2024 12:00 PM
Hi @Temp20240216F  Thanks for your post and welcome to PayPal community! I'm sorry to know that Pay in 3 is not available or working. It could be possible that you are facing a technical issue and I request that you clear the cache from your browser or try after sometime. Pay in 3 is not available for certain merchants and goods. Please refer to this link to find more information.  I hope this information was helpful! Shantha ... View more

Re: giving error adding address

by PayPal Employee shan06 in Managing Account
‎Feb-19-2024 11:36 AM
‎Feb-19-2024 11:36 AM
Hi @Temp20240216D  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble adding an email address to your PayPal account. It could be possible that you are facing a technical issue and I request that you clear the cache from your browser. If you are still facing issue, you will have to contact our support.  I hope this information was helpful! Shantha ... View more

Re: change of account name

by PayPal Employee shan06 in Managing Account
‎Feb-14-2024 11:53 AM
‎Feb-14-2024 11:53 AM
Hi @Lollabridgida  Thanks for your post and welcome to PayPal community! I understand that you want to change your name on your account. This article will guide you through the steps to do so. I hope this information was helpful! Shantha ... View more

Re: unable to pay on Iphone or Ipad

by PayPal Employee shan06 in Products & Services
‎Feb-14-2024 11:44 AM
‎Feb-14-2024 11:44 AM
Hi @tingle011  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you're encountering issues accessing your account on your iPhone. It appears that you are encountering a technical problem. I comprehend that you have reinstalled the app, but it has not been successful. I would suggest you to please try contacting our support to assist you further.  I hope this information was helpful! Shantha ... View more

Re: Issues linking Debit Card/Bank to card

by PayPal Employee shan06 in Wallet
‎Feb-07-2024 11:25 AM
‎Feb-07-2024 11:25 AM
Hi, @Reubee354  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble linking your card. It appears that you are encountering a technical problem. Please attempt to clear your cache from your browser. If you are still facing issue, please try contacting our support.  I hope this information was helpful! Shantha ... View more

Re: Depop Payment not recieved by seller but taken...

by PayPal Employee shan06 in Transactions
‎Feb-07-2024 11:08 AM
‎Feb-07-2024 11:08 AM
Hi @brookesp1234  Thanks for your post and welcome to PayPal community! I'm sorry for the trouble you had to go through with this payment. Based on the information you have provided, it seems like a guest payment as the account was not set up properly. When a payment is made, an email notification will be sent to you with the transaction details. if you are unable to find the information you can reach out to our support.  I hope this information was helpful! Shantha ... View more

Re: Monzo account charged £4.50

by PayPal Employee shan06 in Transactions
‎Jan-28-2024 12:39 PM
‎Jan-28-2024 12:39 PM
Hi, @Saifmahmood  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are concerned about the charge. You will receive an email notification when a payment is made, which will contain more information about the charge. If you believe the charge is not authorized, you have the option to file a dispute. If you face any issues, please reach out to our customer support team via the options available on our website for further assistance.  I hope this information was helpful! Shantha ... View more

Re: Receiving Fund

by PayPal Employee shan06 in Transactions
‎Jan-21-2024 12:20 PM
1 Kudo
‎Jan-21-2024 12:20 PM
1 Kudo
Hi @skysoft501  Thanks for your post and welcome to PayPal community! I understand you would like to know if business account can receive funds. I am sorry to inform you that you are limited to sending funds regardless of your account type.  I hope this information was helpful! Shantha ... View more
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