PayPal Community

Hi @Tshepi-S  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble withdrawing the funds. As you mentioned that you have been facing this issue for the past three weeks, I would request that you please try contacting our support. I hope this information was helpful! Shantha ... View more

Hi @bold_lightning2 Thanks for your post and welcome to PayPal community! I'm sorry to know that transaction is not reflecting in your account. If you had setup the subscription before creating the account it would be as Guest payment. Please try contacting our support team and we will be able to help you cancel the subscription. You can then contact the merchant and set up the subscription. I hope this information was helpful! Shantha ... View more

Hi, @ghetell  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble to withdraw funds from your account. It could be possible you are facing technical issue and request you to please clear cache from your browser. If you have tried all the trouble shooting steps and still facing issue, please try contacting our support.  I hope this information was helpful! Shantha ... View more

Hi @xKiYoMiNaTiONx  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are unable to make payment. Our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. Upon reviewing the screenshot, you will have to contact our support to assist you further.  I hope this information was helpful! Shantha ... View more

Hi, @Eslam007  Thanks for your post and welcome to PayPal community!  I'm sorry to know that you are unable to make payment. You may face this issue if your card issuer is blocking it on their end or if there is a risk you may not be able to make the payment.  Our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. This will not affect every transaction on your account. You need to try sending the payment using a different payment method or try sending the money at a later date. I hope this information was helpful! Shantha ... View more

Hi, @Temp20231017zc  Thanks for your post and welcome to PayPal community! I'm sorry to know that you are having trouble removing the cards from your account. This article will guide you through the process of finding the active subscription and updating the backup funding source.  I hope this information was helpful! Shantha ... View more

Hi, @Cristianbadita  Thanks for your post and welcome to PayPal community! I understand you would like to archive transactions on your PayPal account. The steps to archive the transactions can be found in this article. I hope this information was helpful! Shantha ... View more

Hi, @ChrisVrolijk  Thanks for your post and welcome to PayPal community! I'm sorry to hear that you are having trouble making the payment. I would like to inform you that transaction-specific information can only be given by our support. I would suggest you to please try contacting our support again. Please let them know the information that Google support provided to see if it aids in troubleshooting the issue. I hope this information was helpful! Shantha ... View more

Hi @Eisvogel42  Thanks for your post and welcome to PayPal community! I'm sorry to know that you were charged full amount for your pay in 3 transaction. When making a purchase with Pay in 3, if you pay with a debit card, we will place a pre-authorization hold on your chosen payment method for an amount equal to the initial payment or one-third of your total purchase amount. This will show as a pending authorization in your PayPal account activity and also in the bank account of the card linked to your PayPal account. If you do not complete your Pay in 3 transaction, the pending authorization will be automatically voided by PayPal within 24 hours of the pre-authorization hold. You should be able to find more information from this article. As you mentioned, the payment displays as pending after 4 days of purchase. Kindly contact our support.  I hope this information was helpful! Shantha ... View more